2016 Satisfaction Surveys
In 2016, satisfaction surveys were carried out among students of Phases 1-5, faculty members, research assistants and administrative staff. The in-service trainings of the "Quality, Accreditation and Social Reliability in Medical Education" programme held on 24 November 2016 were also evaluated by the participants.
At a glance
Survey | Participation | Key result |
|---|---|---|
Students, Phase 1 | 58 students | "Overall, I am satisfied with my faculty": 93.1% |
Students, Phase 2 | 104 students | "Overall, I am satisfied with my faculty": 81.6% |
Students, Phase 3 | 47 students | "Overall, I am satisfied with my faculty": 89.1% |
Students, Phase 4 | 8 clerkships, 188 evaluations | "Overall, I am satisfied with my faculty": 62.5% |
Students, Phase 5 | 16 clerkships, 278 evaluations | "Overall, I am satisfied with my faculty": 78.9% |
Faculty member satisfaction | 48 people | Average positive answers: 69.4% |
Research assistant satisfaction | 26 people | Average "yes" answers: 53.2% |
Administrative staff satisfaction | 33 people | Average "yes" answers: 46.5% |
In-service trainings (4) | 122 evaluations | Positive ratings: 68.5% - 90.5% |
Student satisfaction: Phases 1-3
The value given for each area is the share of students who responded positively to the statements in that area.
Phase | Respondents | Learning environment | Living environment | Programmes and teaching | Assessment |
|---|---|---|---|---|---|
Phase 1 | 58 | 94.8% | 86.4% | 92.9% | 93.9% |
Phase 2 | 104 | 76.9% | 54.7% | 79.0% | 68.3% |
Phase 3 | 47 | 72.2% | 54.1% | 69.2% | 60.7% |
Notable statements
Phase 1: highest "Technological resources and laboratories for practical classes (skills lab, computer lab, multidisciplinary lab) are adequate" 98.2%; lowest "Toilets and washbasins are clean and adequate" 77.2%
Phase 2: highest "Classes are held regularly at the times given in the schedule (they start and finish on time)" 87.0%; lowest "The library and reading room are adequate" 35.0%
Phase 3: highest "Student representatives take part in faculty committees and boards" 97.8%; lowest "The physical conditions of the classes (cleanliness, lighting, ventilation) are good" 27.7%
Student satisfaction: clinical phases (by clerkship)
In the clinical phases, students evaluated each clerkship separately. The tables show the number of evaluations and the satisfaction rates for each clerkship.
Phase 4 · 8 clerkships
Clerkship | Evaluations | "Overall, I am satisfied with my faculty" | Mean of all statements |
|---|---|---|---|
Internal Medicine | 36 | 60.0% | 68.0% |
Paediatrics | 38 | 45.9% | 60.2% |
Obstetrics and Gynaecology | 22 | 66.7% | 58.6% |
General Surgery | 21 | 47.6% | 51.6% |
Paediatric Surgery * | 9 | 77.8% | 67.7% |
Urology | 20 | 90.0% | 78.3% |
Infectious Diseases | 22 | 71.4% | 76.4% |
Radiology | 20 | 65.0% | 68.4% |
Across Phase 4, the statement "Overall, I am satisfied with my faculty": 62.5%; mean of all statements: 65.8% (188 clerkship evaluations in total).
Phase 5 · 16 clerkships
Clerkship | Evaluations | "Overall, I am satisfied with my faculty" | Mean of all statements |
|---|---|---|---|
Neurology | 18 | 94.4% | 89.0% |
Neurosurgery | 16 | 93.8% | 90.6% |
Psychiatry | 10 | 70.0% | 74.7% |
Orthopaedics * | 5 | 100.0% | 85.9% |
Physical Medicine and Rehabilitation | 15 | 78.6% | 82.0% |
Chest Diseases (Pulmonology) | 16 | 71.4% | 82.4% |
Thoracic Surgery | 19 | 70.6% | 76.3% |
Public Health | 20 | 68.4% | 75.8% |
Dermatology | 25 | 79.2% | 84.4% |
Forensic Medicine | 25 | 60.0% | 55.6% |
Cardiology | 22 | 77.3% | 79.6% |
Cardiovascular Surgery | 22 | 83.3% | 76.0% |
Otorhinolaryngology (ENT) | 18 | 83.3% | 76.8% |
Ophthalmology * | 4 | 100.0% | 71.1% |
Anaesthesiology | 25 | 79.2% | 86.2% |
Plastic Surgery | 18 | 88.9% | 80.8% |
Across Phase 5, the statement "Overall, I am satisfied with my faculty": 78.9%; mean of all statements: 79.1% (278 clerkship evaluations in total).
* Fewer than 10 evaluations; interpret these results with caution.
Staff satisfaction
Faculty members
48 people took part (33 women, 15 men). On average, 69.4% answered "agree" or "strongly agree".
Most positively answered statements
In my department, the course programme is aligned with the learning objectives 98.0%
I can communicate well with my superiors within the institution 93.9%
I can communicate well with other staff in the institution 93.9%
Least positively answered statements
The pay given to faculty members is adequate 24.5%
Student numbers in the phases or clerkship groups are appropriate for effective teaching 30.6%
The social facilities and services provided to employees are adequate 30.6%
Research assistants
26 people took part (19 women, 7 men). On average, 53.2% of answers were "yes".
Most positively answered statements
I know my job description as set out in the institution's regulations 88.5%
I can communicate well with my superiors within the institution 84.6%
I can communicate well with other staff in the institution 76.9%
Least positively answered statements
The pay given to research assistants is adequate 38.5%
The social facilities and services provided to employees are adequate 38.5%
The institution's dining hall services are adequate 38.5%
Administrative staff
33 people took part (16 women, 17 men). On average, 46.5% of answers were "yes".
Most positively answered statements
I know my job description as set out in the regulations 90.9%
I can communicate well with my superiors within the institution 87.1%
The unit I work in and the work I do suit my experience/education 81.8%
Least positively answered statements
The institution's dining hall services are adequate 3.0%
The social facilities and services provided to employees are adequate 15.2%
The pay given to employees is adequate 18.2%
In-service training evaluations (24 November 2016)
The trainings given in the "Quality, Accreditation and Social Reliability in Medical Education" programme were evaluated by the participants in terms of content, trainer and setting. Values are the share of "agree" or "strongly agree" answers.
Training | Respondents | Content | Trainer | Setting | Overall |
|---|---|---|---|---|---|
EBYS training | 30 | 64.7% | 68.0% | 75.6% | 68.5% |
Effective Communication Skills | 27 | 88.2% | 92.5% | 86.4% | 89.5% |
Coping with Stress in Family and Social Life | 31 | 89.7% | 91.6% | 88.2% | 90.1% |
Fire safety training | 34 | 88.8% | 91.8% | 91.2% | 90.5% |
Documents
You can download the original survey reports (in Turkish) from the links below.
Student Satisfaction Survey, Phases 1-3 (DOC, 183 KB)
Student Satisfaction Survey, Phases 4-5 (DOC, 593 KB)
Faculty Member Satisfaction Survey (DOC, 152 KB)
Research Assistant Satisfaction Survey (DOC, 132 KB)
Administrative Staff Satisfaction Survey (DOC, 133 KB)
EBYS (document management system) training evaluation (DOC, 48 KB)
Effective Communication Skills training evaluation (DOCX, 14 KB)
Coping with Stress in Family and Social Life training evaluation (DOC, 47 KB)
Fire safety training evaluation (DOC, 48 KB)
Method note: in the student surveys, the satisfaction rate is the share of respondents who answered "partly agree", "agree" or "strongly agree" (or "agree" in two-column tables); area values are the mean of the statements in that area. This is the method used in the Faculty's own survey reports. Summary values not given in the documents were calculated from the response counts in the documents; small differences may arise from rounding in the originals.