Our Service Standards
| SEQUENCE NUMBER | SERVICE NAME | REQUIRED DOCUMENTS FOR APPLICATION | COMPLETION TIME (LATEST) |
| 1 | Issuance of Student Certificate | Can be obtained via e-Government or from our Directorate with a student ID. | 10 Minutes |
2 | Preparation of Student Achievement Status Sheet | Can be obtained from our Directorate with a student ID. | 10 Minutes |
3 | Preparation of Student Transcript (Achievement Tracking Sheet) | Can be obtained via e-Government or from our Directorate with a student ID. | 10 Minutes |
4 | Other Student-Related Documents | Can be obtained from our Directorate with ID verification. | 30 Minutes |
5 | University Registration (For Students Placed by ÖSYM) | Students who wish to register in person must bring their ID card and required documents specified in the program’s conditions. Registration is also available via e-Government. | 10 Minutes |
6 | Lateral Transfer Announcement | Fall semester transfer quotas and application requirements will be published in July at www.yok.gov.tr. In-house and Additional Article 1 quotas will be published on our University website. Spring semester transfer quotas and application requirements will be published in January at www.yok.gov.tr. In-house and Additional Article 1 quotas will be published on our University website. | 15 Days |
| 7 | Lateral Transfer Registration | Registration is completed with the documents announced on the university website. | 10 Minutes |
| 8 | Graduation Procedures | Diploma via ID verification. | 30 Days |
| 9 | Disenrollment Procedures | Disenrollment form; Power of attorney if represented by a proxy. | 4 Hours |
| 10 | Issuance of Diploma | 1. Registration for health-related programs (Ministry of Health and Provincial Health Directorate). | 15 Days |
| 11 | Issuance of Diploma | 2. Duplicate diploma: Petition and ID card. | 10 Days |
| 12 | Tuition Fee Exemption | Document proving martyr or veteran child status (from Military Branch or Police Department). | 1 Day |
| 13 | Tuition Fee Discount | Medical board report for students with disabilities. | 1 Day |
| 14 | Tuition Fee Refund Application | Refund request petition submitted to the Directorate of Strategy Development | 1 Day |
| 15 | Military Procedures | Conducted by our registrar's office on YÖKSİS by the OBS automation at the end of two terms. | 10 Minutes |
| 16 | Website Procedures | Updating and posting announcements. | 10 Minutes |
| 17 | Automation Support System (Ticket System) Requests | Processing and resolving ticket requests. | 10 Minutes |